Open door or door ajar ?
Question I started my management job 9 weeks ago and I manage a team of 12 people. I really want to have an “open door” policy of access to me for my team and that’s what I told them when I started....
View ArticleAn older employee concerns
I have on my team a person who has been with the company 30 years. This person is still a great worker and the company has no criticisms to make of the person’s work or the way they relate to younger...
View ArticlePlanning and Assessing Staff Training
Hi everyone, At the weekend we had a question about staff training. The question just said ” can you give some pointers about staff training please”. I’m not too sure what focus the questioner had in...
View ArticleFollow up to the concerns about an older employee coping with new systems
Follow up Hi Elizabeth. It wasn’t easy finding the right moment to ask a few casual questions but I have the information now ….It’s love of everything about the work and fear of retirement. PL Hi PL,...
View ArticleThe dreaded departmental monthly meeting
Hi Jack and Elizabeth, I’ve just been given a permanent new role as chair of our departmental monthly meeting and it feels like a huge weight round my neck. It’s the booby prize. It feels like someone...
View ArticleBest Conflict Management Book
Question. My boss has just declined my request to go on a conflict management course but says he will pay for a few books on the topic. Can you recommend any? Are there any downloadable books? For me...
View ArticleHow best to use a management book
Question Hi Elizabeth, Thanks for your recommendation on books to help with Change Management. I must say your own book Effective Management Skills – Doing the Right Things in The Right Way is just...
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